Act Without Delay Recent case decisions by the Local Government and Social Care Ombudsman (the Ombudsman) have highlighted some of the points we made in our previous legal blog, which highlighted good practice guidance on how to avoid complaints escalating to the Ombudsman. You can find our previous legal blog… Continue reading
Good practice guidance relating to complaints made against Children Services. In a recent training session, I was requested to clarify what happens if someone wants to complain against a decision made by children social care services. So this legal blog is about the complaints process. This legal blog is intended… Continue reading
Once an individual has exhausted the statutory complaints process within the Local Authority and is not satisfied with the outcome, the individual complainant can then apply to the LGO for a further independent investigation of their complaint. The LGO shares their decisions on their website; the reason for this is… Continue reading
You can read the related Part 1 on SGO support plans by clicking here part-1-special-guardian-order In part 1 a number of cases before the LGO highlighted the need to provide the right support and guidance to carers and children subject to Special Guardianship Orders (SGO). The LGO in it’s report,… Continue reading
